Return Customer

Make your customers happy. Improve your business. Grow your revenue

  • Customer Service
  • Marketing
  • Business
  • eCommerce

Weekend Reading – March 16th

March 16, 2007 By Joe Rawlinson

  • Convince me in Five Words or Less! —
    Steps on how you can create a catchy, memorable, and effective tag line or slogan for your business.
  • The Difference Between Usability and User Experience —
    Creating a great user experience means coordinating efforts across your entire organization. If customers hit snags as they move between your internal department boundaries, you’re missing the holistic picture!
  • More Design Lessons from the Tooth Fairy —
    Wonderful account of business lessons learned from a Dad’s interactions with his daughter when the Tooth Fairy forgot to visit. Your customers, like the little girl in this story, have preset expectations and need to be cared for when things go awry.
  • What’s a Return Customer?
  • About
  • Speaking
  • Contact Joe

Recent Posts

  • Profitable Additions To Consider for Your Restaurant
  • Business Survival Techniques: Hanging on the Last Resources
  • 5 Frustrations Customers Have with Help Desks
  • Essential Paid Search Benchmarks for Every Industry in 2022
  • How to Import with Section 321

Read My Book Reviews…

I post detailed book reviews and quick business book reviews