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The Importance of Web Self-Service

March 27, 2013 By Joe Rawlinson

It is not practical for businesses to scale their number of employees to service a growing number of customers. You must enable customers to solve their own problems at the time and place that is most convenient to them.

See the graphic below for interesting data out of the UK about the importance of web self-service:

infographic for blog1 Five ways to improve your CIM

For more information on the importance of web self service and CIM software solutions, speak to numero

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