Beginnings I’ve been asked what got me started writing Return Customer. I’d say it was a series of unfortunate events with retail stores that planted the seed in my mind. I wanted a place to vent my frustrations but soon realized that the internet is full of sites bashing companies and each other. I wanted […]

Next week ReturnCustomer.com celebrates its first birthday! Thanks to you loyal readers, it has been a great experience thus far. Here is your chance to get a little birthday present for yourself. The Contest Name a company that excels in its field and is worth emulating. Tell us why you think the company is a […]

Before we begin, read what a “Return Customer” actually means to your business. You and I both want to find, nurture, and keep return customers. On this site you’ll find examples from everyday consumer experiences in stores, on the web, over the phone, or walking down the street that provide valuable lessons to improving your […]