Ecommerce sites have taken retail online and with such its audience. Once representatives used to be able to physically approach customers to see if they need their assistance, now when visitors are on a website many companies are not aware of their existence unless the visitor makes contact. Are … [Read more...]
eCommerce Tips
Improve your website and conversion rates with these ecommerce tips and examples from other successful sites.
4 Effective Ways to Improve Online Customer Satisfaction
While there are plenty of positives to owning an online store — for example, less overhead and a more flexible schedule — there can also be some challenges. In fact, it may be difficult right away to understand how your customers feel about their overall online shopping experience. Whereas in a … [Read more...]
93% of Customers Prefer Free Shipping over Discounts
Wouldn't you like something for nothing? I know I do. I wondered how others felt so I put together a quick, informal survey to see what patterns emerged in people's buying habits. Survey Results I asked 247 people this question: Which do you think is the better deal assuming all of … [Read more...]
Building and Utilizing Your eMail List to Keep Your Customers Close
Magic words, no? Your potential clients, waiting with baited breath to hear what you’re about to say – your latest blog entry, a press release, your innovative product offerings. You may have visitors on your site, but they drift on and off. You have no way of reaching them directly on your … [Read more...]
Keeping Connected With Your e-Commerce Customers
For many, operating an e-commerce website is easier than in-person sales as it removes the personal element from the interactions. It is easy to ship a product and then forget the individual on the other end. However, this practice could hurt future sales in ways you haven't realized. Keeping … [Read more...]