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10 Commandments for Customer Interactions

June 15, 2005 By Joe Rawlinson

Take a look at the 10 commandments Steve Rubel reminds us to obey when dealing with customers.

The recurring theme here is that you are engaging your clients in a relationship. There is give and take going both directions between you and the client. You need to be open and personable when dealing with your customer base. Treat your customers as your friends and they will respond in a positive way.

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