Emotional intelligence is more than simply focusing on your own emotions. It is how you interpret the emotions of those around you, how you read the room and identify the type of audience that you're … [Read More...]
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Recent Articles
How To Create An Automated Sales Funnel
Ever had that moment where you’re working your fingers to the bone to follow all these marketing trends, building your email lists, publishing share-worthy content and basically rocking your … [Read More...]
7 Hacks For Your Small Business to Ensure Strong Customer Service and Customer Satisfaction
The first step to providing strong customer service is taken by ensuring that all employees within your company have an extensive knowledge of the inner and outer workings of your product or service. … [Read More...]
Look Beyond The Web: 7 Ways To Promote Your Small Business Offline
While smartphones and screens of various sizes permeate our lives, it can actually be detrimental to think that all of your business marketing needs to be digital. By relying entirely on social media … [Read More...]
5 Ways to Improve Customer Loyalty and Skyrocket Sales
Did you know that research by Bain & Company found out that increasing customer retention rate by just 5% can increase profits by 25-95%? If there's one thing that always bears on the mind of … [Read More...]
Statistics that Predict the Future of Customer Service
"The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer." Peter Drucker, better known as … [Read More...]