E-commerce is the fastest growing retail channel and is expected to become surpass grocery retail by 2022. Shopping habits have changed drastically over the past decade, and today, people are … [Read More...]
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Recent Articles
Customer Service Approaches To Help Build Your Business
A business can be nothing without its customers. Whether they are high-end clients, repeat staples or one-off transactions, customers are customers, and all should be treated with the respect and … [Read More...]
4 Strategies to Boost Your Email Marketing
When Microsoft did some research on the average person’s attention span, they discovered that it has significantly shortened since the year 2000. It now just lasts about 8 seconds -- that’s even … [Read More...]
How to Use Psychology to Provide the Best Customer Service Experience
Professionals in the customer service industry know how complicated people can get—some are delightful, some are moody, some are grumpy, and so on. This is where knowledge of psychology principles … [Read More...]
4 Content Marketing Tips Ecommerce Businesses Should Use in 2019
Content marketing is not merely effective today. Its efficiency is growing with every passing year, according to statistics. People today devour massive amounts of content daily, so providing them … [Read More...]
7 Simple Strategies For Customer Personalization To Boost Your Marketing Strategy
Marketing has always been one of the most important business drivers, but it evolved in the last couple of decades just to grow bigger and more complex. The result is that now you can hardly win over … [Read More...]